MantisProperty vs VaultRE

Switching from VaultRE? Know what you pay, and get more included.

MantisProperty Full Office is $299 a month inc GST for sales and property management together, with 10 users and both mobile apps. With VaultRE, digital proposals, digital offers, property management and inspections and condition reports app cost extra, sit in a separate product or need another provider.

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Prices published
10 users included
Support 7 days a week
No lock-in contract

Why agencies switch

One price, everything included, and help 7 days a week.

A published price, not a quote

Plans start at $175 a month inc GST, and Full Office is $299 with 10 users included. VaultRE does not publish its prices (A form to request a quote).

The extras are already included

With VaultRE, digital proposals, digital offers, property management and inspections and condition reports app are an add-on, a higher plan, a separate product or another provider. With MantisProperty they are part of the plan you pay for.

Support every day of the week

MantisProperty support runs 7 days a week. Support tickets raised from inside the CRM are usually answered within 30 minutes in business hours and within an hour on weekends. VaultRE lists its support hours as Monday to Friday, 8:30am to 6pm AEST.

Side by side

What costs extra with VaultRE, included with MantisProperty

Every statement about MRI Vault (formerly VaultRE) comes from its own website or an official partner page, checked on 30 October 2026. Follow the Source link on each row.

Feature	MantisProperty	VaultRE
Price	Published. Full Office $299 a month inc GST, 10 users included	Not publishedA form to request a quoteSource
Digital proposals	IncludedIncluded in Sales and Full Office	Separate productMRI Agent Proposals, a separate MRI productSource
Digital offers	IncludedIncluded in Sales and Full Office	Third partyThrough Offers Live by Auctions LiveSource
Property management	IncludedIncluded in PM and Full Office	Separate productProperty Tree, a separate MRI product, from $130 a month ex GST per 100 propertiesSource
Inspections and condition reports app	IncludedIncluded in PM and Full Office	Separate productMRI Inspect, a separate MRI productSource
Maintenance and work orders	IncludedIncluded in PM and Full Office	Separate productIn Property Tree Premium, or Maintenance PlusSource
AI social media posts	IncludedIncluded in Sales and Full Office	Third partyThrough Canva, which needs a Canva Enterprise accountSource
Support hours	7 daysEvery day, with replies usually within 30 minutes in business hours	WeekdaysMonday to Friday, 8:30am to 6pm AESTSource

VaultRE information is from public websites on 30 October 2026 and may have changed since. Product names are trademarks of their owners.

Support

Real help, when you actually need it.

Agents work weekends. So do we. Raise a ticket from inside MantisProperty and a real person who knows the system replies, usually within 30 minutes in business hours and within an hour on weekends.

Support monitored 7 days a week
Step by step video tutorials for every task
A free Zoom walkthrough when you start
Free on every plan, with no support tiers

MantisProperty7 days a week7 days a week. Support tickets raised from inside the CRM are usually answered within 30 minutes in business hours and within an hour on weekends.

VaultREMonday to Friday, 8:30am to 6pm AESTAs stated on its support page. Source

Testimonials

From agents who have used the others

"I have used every popular real estate CRM in Australia and have found that MantisProperty by far is the best real estate CRM and easiest to use. Best in affordability and service."

HarryIndependent Estate Agents

"I have used many other real estate CRMs (REX, My Desktop, Vault, Agentbox, PropertyMe) and I can truly say that I have found Mantis to be the easiest to learn and implement, and value for money."

Jenna CatchpoleLamonds Estate Agents

"I enquired on 8 different CRM websites and Mantis were one of the quickest to respond. They didn't rope me in to all of these extras that the others tried to, and it was the most cost effective also."

RickyAdvantage Property Group

Read all testimonials

Switching

Leaving VaultRE is easier than you think. We do it for you.

Import your contacts, notes and listings yourself for free, or let us migrate your data, clean up duplicates, set up your templates and train your team. Our onboarding service is normally $1,160, but it is free of charge when you sign up by 31 October 2026.

How onboarding works

1Start your trialYour account is live in minutes. Book a free Zoom walkthrough if you want one.
2We bring your data acrossContacts, listings, notes and portal feeds from your old CRM, spreadsheets or realestate.com.au.
3Your team is trained and liveA 1 hour online session, step by step video tutorials for every task, and tickets answered within 30 minutes after that.

Questions

MantisProperty or VaultRE?

How does MantisProperty pricing compare with VaultRE?

MantisProperty publishes its prices: Basic is $175, Sales or PM $245 and Full Office $299 a month inc GST, each with 10 users. VaultRE does not publish its prices (A form to request a quote). And digital proposals, digital offers, property management and inspections and condition reports app are extra or come from another product.

Can you move our data across from VaultRE?

Yes. You can import contacts, notes and listings yourself for free, or our onboarding service migrates your data, cleans up duplicates, sets up your templates and runs a 1 hour training session.

What is support like?

7 days a week. Support tickets raised from inside the CRM are usually answered within 30 minutes in business hours and within an hour on weekends. There is also a library of step by step video tutorials, free on every plan.

Is there a lock-in contract?

No. MantisProperty is month to month, or pay annually and get one month free. Every plan starts with a free 14 day trial.

See what VaultRE charges extra for, included free for 14 days.

Try Full Office with both apps. No credit card. No setup fee.

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