Maintenance Request Management

Maintenance Request Management

Maintenance Request Management feature, a pivotal component within MantisProperty’s industry-leading CRM

Managing rental properties comes with its challenges, from tenant interactions to maintenance concerns. The Maintenance Request feature tackles all these, from preventing costly repairs, to enhancing communication across all parties involved in property management.

What is the Maintenance Request Feature?

Integrated seamlessly into the comprehensive CRM, the Maintenance Request feature allows tenants or vendors to submit maintenance requests through a user-friendly portal. This transforms the often cumbersome maintenance request process, ensuring requests are handled with efficiency and in a timely manner.

How Can It Help?

This feature empowers tenants to submit detailed maintenance requests, including photos or videos, streamlining the diagnosis process for agents. It eliminates the need for time-consuming phone calls or emails, reducing the risk of miscommunication. Agents can use the feature to send work orders or quote requests to vendors or contractors, ensuring swift resolution. Real-time updates and progress tracking help agents manage their workload effectively.

This feature also removes the need for manual tracking, allowing all maintenance requests to be consolidated in one place.

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