Automated Enquiry Processing

Automated Handling of Enquiries


44% of people will not do business with you if you don't answer their enquiries promptly.

MantisProperty tells you the moment a new enquiry comes in, shows every enquiry on one board, and gives you the tools to respond automatically with autoresponders and automated workflows.

  • Every portal in one place. Enquiries from realestate.com.au, domain.com.au, Seek Business, your own website and various other portals are imported into MantisProperty automatically. Facebook and Instagram lead form downloads can be imported in a few clicks.
  • Instant alerts. Your salespeople get an email, SMS or push notification on the Mantis Sales app the moment an enquiry comes in, including ones entered manually for them.
  • A board for your enquiries. Each enquiry status is a column. Drag an enquiry to its new status and it's saved straight away, or switch to List view if you prefer a table. MantisProperty remembers which view each person likes.
  • Your own statuses. Name and colour the enquiry statuses to match how your team works, from New to Successful Conversion.
  • Autoresponders. Send buyers and tenants a personalised email and/or SMS about the listing they've just enquired on, so they hear from you straight away.
  • Automated workflows. Start a series of timed emails, SMSs and follow-up reminders as soon as an enquiry comes in.



Finalist in the Australian PropTech Awards 2023

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