Contacts Database / CRM

At the heart of every CRM is the contacts database and MantisProperty has the most robust, secure and easy-to-use contacts management system on the market.

The platinum and elite plans of MantisProperty includes a sophisticated client relationship system that makes it easy to manage all vendors, tenants, buyers and other contacts in one central place.

  • Contacts database that offers support for unlimited contacts.
  • Ability to bulk import contacts (including notes) from a spreadsheet.
  • Complimentary assistance to get your data from other CRMs into the right format to import into your MantisProperty account.
  • Ability to record notes on specific contacts.
  • Set reminders for follow ups on contacts.
  • Set up and manage vendors and tenants attached to your listings.
  • Set up buyer preferences for contacts, which then allows you to use the Buyer Match System to find buyers suited to specific listings.
  • Segment your contacts into one or more groups for precision targeting.
  • Set up requirements for contacts (eg. type of properties they are interested in, price ranges, locations, etc.).
  • Assign contacts to specific agents or to the whole agency.
  • Perform complex searches and save as custom audiences, allowing you to search or send messages to specific custom audiences at the click of a button.
  • Sync with your email account to automatically record incoming and outgoing emails (including attachments) for each of your contacts.

Leads / Enquiries
  • Records sales, rental and leasing enquiries quickly and easily.
  • Enquiries are linked to the listing and contacts system, allowing you to easily look up leads, send marketing material etc.
  • Easy reporting capabilities on enquiries for each listing.
  • Send email or SMS campaigns to enquirers of specific listings at the click of a button.

Email Marketing
  • Fully-featured email design tool with each to use drag and drop designer.
  • Entirely spam compliant with unsubscribe features.
  • Template builder which permits unlimited templates to be created and stored.
  • Easy-to-build listing emails that allow you to select listings and then format automatically with photos, description and links.
  • Comprehensive statistics that report on delivery and open rates, which links have been clicked etc.
  • Automated mobile responsive emails will adjust to fit the receivers device automatically.
  • Advanced technology to ensure your emails get through spam filters and delivered to more of your audience than other CRM's.

SMS Marketing
  • Send SMSs to your contacts easily with the inbuilt SMS system.
  • Competitive SMS rates available - buy in bulk and use credits within your office.
  • Control which agents and staff members have access to SMS functions.

Inspection Reporter
  • Register contact details of people who inspect your properties.
  • Record notes and feedback on inspections of properties.
  • Printable post inspection snapshot report.
  • Easily check in visitors with a few taps on your mobile
  • Allow visitors to check themselves in by scanning a QR code (Elite plan only)
  • Integrates with your contacts ensuring that notes on inspections are also stored on contacts who inspect one or more properties.


"I can’t believe the fantastic support we have had from you setting us up and settling us into Mantis Property.
This has been the best support and service we have ever experienced, and we all wanted to let you know."

- Alan Stott, Rosehill Realty

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