At the heart of every CRM is the contacts database and MantisProperty has the most robust, secure and easy-to-use contacts management system on the market.
The platinum and elite plans of MantisProperty includes a sophisticated client relationship system that makes it easy to manage all vendors, tenants, buyers and other contacts in one central place.
Leads / Enquiries
- Contacts database that offers support for unlimited contacts.
- Ability to bulk import contacts (including notes) from a spreadsheet.
- Complimentary assistance to get your data from other CRMs into the right format to import into your MantisProperty account.
- Ability to record notes on specific contacts.
- Set reminders for follow ups on contacts.
- Set up and manage vendors and tenants attached to your listings.
- Set up buyer preferences for contacts, which then allows you to use the Buyer Match System to find buyers suited to specific listings.
- Segment your contacts into one or more groups for precision targeting.
- Set up requirements for contacts (eg. type of properties they are interested in, price ranges, locations, etc.).
- Assign contacts to specific agents or to the whole agency.
- Perform complex searches and save as custom audiences, allowing you to search or send messages to specific custom audiences at the click of a button.
- Sync with your email account to automatically record incoming and outgoing emails (including attachments) for each of your contacts.
- Records sales, rental and leasing enquiries quickly and easily.
- Enquiries are linked to the listing and contacts system, allowing you to easily look up leads, send marketing material etc.
- Easy reporting capabilities on enquiries for each listing.
- Send email or SMS campaigns to enquirers of specific listings at the click of a button.
- Fully-featured email design tool with each to use drag and drop designer.
- Entirely spam compliant with unsubscribe features.
- Template builder which permits unlimited templates to be created and stored.
- Easy-to-build listing emails that allow you to select listings and then format automatically with photos, description and links.
- Comprehensive statistics that report on delivery and open rates, which links have been clicked etc.
- Automated mobile responsive emails will adjust to fit the receivers device automatically.
- Advanced technology to ensure your emails get through spam filters and delivered to more of your audience than other CRM's.
- Send SMSs to your contacts easily with the inbuilt SMS system.
- Competitive SMS rates available - buy in bulk and use credits within your office.
- Control which agents and staff members have access to SMS functions.
- Register contact details of people who inspect your properties.
- Record notes and feedback on inspections of properties.
- Printable post inspection snapshot report.
- Easily check in visitors with a few taps on your mobile
- Allow visitors to check themselves in by scanning a QR code (Elite plan only)
- Integrates with your contacts ensuring that notes on inspections are also stored on contacts who inspect one or more properties.